Privacy Statement

This page explains the type of information that is collected by Fleurieu Coastal Retreat, how such information is used and under what circumstances and to whom it may be disclosed. If you have any privacy concerns, you should direct them to Fleurieu Coastal Retreat via the form located here.

“Personal information collected by Fleurieu Coastal Retreat is used in accordance with its obligations under the Privacy Act 1988. Personal information is information relating to an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion provided.”

The Internet is an insecure medium and users should be aware that there are inherent risks transmitting information across the Internet. Information submitted unencrypted via e-mail or web forms may be at risk of being intercepted, read or modified. For those who do not wish to use the Internet we provide alternative ways of obtaining and providing the information. If you prefer, you can contact us via telephone on 0410 500 624.


Site Visit Data This site is mainly operated by Fleurieu Coastal Retreat, however there are some products that are provided by an external internet service provider. Users of the products provided via external providers should be aware of the ‘links to other sites’ information at the end of this statement. When visiting the Fleurieu Coastal Retreat site, a record of your visit is logged. The following information is recorded for statistical purposes and is used by Fleurieu Coastal Retreat to help improve the site. The following information is provided by your browser:

  • the type of browser you are using
  • the date and time of your visit
  • your top level domain name (for example .com, .gov, .au, .uk etc.)
  • the address of the referring site
  • your server’s IP address (a number which is unique to the machine through which you are connected to the Internet: usually one of your service provider’s machines)
  • the address of the pages accessed and any documents downloaded

No attempt will be made to identify users or their browsing activities, unless disclosure is required by law or due to a mandatory requirement of a Court, Government Agency or Regulatory Authority in the course of a legally enforced investigation.


Collection of Personal Information We will, at your request, provide you with access to any information which we have collected about you through this website in accordance with Information Privacy Principle 6, Privacy Act 1988. To gain access to this information you should contact us, as per the above contact details. If you believe any information is inaccurate, incomplete or out of date, please contact us and we will revise the relevant information in accordance with Information Privacy Principle 7, Privacy Act 1988. When you e-mail us:

  • we will record your e-mail address
  • we will only use your e-mail address for the purpose for which you provided it
  • it will not be added to a mailing list unless you request this be done
  • we will not disclose it without your consent, except where Fleurieu Coastal Retreat may be required by law to disclose certain information

When you use our Bookings or Feedback forms:

  • we will record the personal information provided by you (for example you name, address, telephone number etc)
  • we will only use this information for the purpose for which you provided it
  • only the owners of Fleurieu Coastal Retreat will have access to this
  • we will not disclose it without your consent, except where Fleurieu Coastal Retreat may be required by law to disclose certain information

Cookies A cookie is a small text file that is sent from web site servers and stored on a web browser. Some parts of this web site may use a cookie to maintain site information and your setting preferences as you navigate different pages on our web site or when you return to the web site at a later time. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this, you may not be able to use the full functionality of this web site. No attempt will be made to identify users or their browsing activities, unless disclosure is required by law or due to mandatory requirements of a Court, Government Agency or Regulatory Authority in the course of a legally enforced investigation. For more information about cookies and instructions on how to adjust your browser settings to restrict or disable cookies, see the Office of the Privacy Commissioner web site or the Interactive Advertising Bureau web site.


Google Analytics In addition to web server logs, this web site uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Reports obtained from Google Analytics are used to help improve the efficiency and usability of this web site. Google Analytics uses ‘cookies’ to help analyse how users use this site. The information generated by the cookie, about how your use of the web site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our web site, compiling reports on web site activity for web site operators and providing other services relating to web site activity and internet usage. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this web site, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Please refer to Google’s Privacy policy.


Searches Search terms that you enter when using our search engine are collected, but there is no link between search terms and personal details. Nor are they associated with any other information that we collect. We use these search terms to ascertain what people are looking for at our site and to improve the services that we provide.


Links to Other Sites This site contains links to other sites. Fleurieu Coastal Retreat is not responsible for the privacy practices of these web sites and has no knowledge of whether cookies or other tracking devices are used on linked sites. If you have any concerns regarding your privacy, when visiting a linked site, you should ensure you are aware of the privacy policies of those sites.